Pelican Pools, LLC
Effective Date: 4-25-26
Pelican Pools, LLC (“Pelican Pools,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information
- Name
- Email address
- Phone number
- Service address
- Payment information (when applicable)
- Non-Personal Information
- IP address
- Browser type
- Pages visited on our website
- Date and time of visits
2. How We Use Your Information
We use your information to:
- Provide pool service estimates and schedule appointments
- Communicate with you regarding services, invoices, and updates
- Send service reports, including before and after photos
- Process payments and manage billing
- Improve our website and customer experience
- Send occasional promotions or service reminders (you may opt out at any time)
3. Sharing of Information
We do not sell or rent your personal information.
We may share your information with trusted third parties only when necessary to operate our business, such as:
- Payment processors
- Scheduling and CRM platforms (such as Jobber or PoolBrain)
- Email and communication services
These parties are required to keep your information secure and confidential.
4. Cookies and Tracking Technologies
Our website may use cookies to improve user experience and analyze website traffic. You can choose to disable cookies through your browser settings.
Pelican Pools, LLC: Our Commitment to Your Privacy
We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Request access to your personal information
- Request corrections to your information
- Request deletion of your information (where applicable)
- Opt out of marketing communications at any time
To make a request, please contact us using the information below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
8. Children’s Privacy
Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.
10. Contact Information
If you have any questions about this Privacy Policy, please contact us:
Pelican Pools, LLC
Email: service@pelicanpools.com
Phone: 480-389-4050